Mr. Robert W. Kuswa, President                                 August 2, 1996 c/o BK Enterprises P.O. Box 8702 Mandeville, Louisiana 70470-8702 Dear Mr. Kuswa,        This a small letter of appreciation for what you have been able to accomplish in our restaurant.        Since we installed your product in our freezer I have had to move the thermostat up twice and I am still in the, below zero range for hard freezing.   I find this totally amazing in the kind of climate we have in South Louisiana.  The sure sign that your products were dropping temperature was the fact that my non-alcoholic beer and my bottled water started to freeze in my reach-in cooler behind the bar.  I also had to adjust that thermostat.        It is a great feeling in being a proprietor to be able to save energy consumption and keep my perishables fresher and longer lasting which adds to the bottom line in keeping my business profitable. I have taken the liberty to contact our corporate office on behalf of your representative, Theresa Rowe. They will be contacting her shortly, Thanks again for "selling" me on your product. Yours truly, Andy Captain Proprietor, Outback Steakhouse